ShopHAND Handbook · Broken Clover

Services, Consent & Conduct

The record for each session and the standards inside the shop.

A new consent for every session

Before tattooing, piercing, or laser service, complete a new consent for that session. The provider verifies the client’s identity, the service, and the agreed price, then submits the record. A prepaid service can be recorded at $0 when that accurately describes what is owed for the session. Prior consent does not carry forward to a new session.

Do not treat a booking form or appointment inquiry as a service consent.

Service first

Our operating standard is service first, artist second. Answer leads, communicate clearly, keep clients informed, and make the space safe and welcoming. No alcohol in the shop. Follow the shop’s hygiene and service procedures, and stop a service when safety or consent is in doubt.

Minors and guardians

For a minor’s permitted piercing, the guardian must be present. Verify photo IDs and proof of guardianship. The minor must want the service; pause if they are distressed. The shop does not pierce babies. Consult the Customer Policies for the customer-facing rules.

Consent review

When consent verification is enabled for an eligible provider, the submitted record may be reviewed in ShopHAND. A rejected entry is corrected and resubmitted; do not alter history to make an inaccurate record appear accepted. Some valid review outcomes award CAPE points, and duplicate submissions do not create extra credit.