ShopHAND Handbook
One place for the shop’s working rules: when you are available, how services are recorded, what keeps your account in good standing, and how training and promotion work.
Use this as a practical guide for current Broken Clover providers and apprentices. Your current agreement, direct instructions from ownership, and the records in ShopHAND govern a specific account or appointment. Last updated September 29, 2026.
Presence & Booking
Check in, show availability, and keep appointments accurate.
Read this section →Services, Consent & Conduct
The record for each session and the standards inside the shop.
Read this section →Rent & Good Standing
Understand your arrangement, due dates, and service eligibility.
Read this section →CAPE, Galleries & Promotion
How contribution, public media, and promotional opportunities connect.
Read this section →Apprentice & Mentor
Evidence, review, public progress, and graduation.
Read this section →Start here
New staff should begin with Presence & Booking and Services, Consent & Conduct. Apprentices should also read the training section.
Customer-facing rules live on the Customer Policies page. The formal ShopHAND Terms of Service and Privacy Policy remain separate.